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Compliance Statement

As a global virtual card and physical card service platform, Orixa Card always regards compliant operation as the cornerstone of corporate development. We strictly comply with laws and regulations in various jurisdictions and are committed to providing users with safe, transparent, and compliant financial services.

Compliance Framework

Orixa's compliance system covers the following core areas:

Anti-Money Laundering (AML)

Follow international anti-money laundering standards, establish comprehensive customer due diligence and transaction monitoring systems

Know Your Customer (KYC)

Strict identity verification process to ensure user identity is authentic and reliable

Data Protection

Comply with GDPR and other international data protection regulations to safeguard user privacy and security

Payment Compliance

Follow VISA global operating rules and payment regulations in various countries

Licenses and Certifications

Orixa Card has passed the following certifications to ensure legal and compliant services:

  • VISA Principal Member Qualification - Directly authorized by VISA International, able to issue cards independently and access the global VISA network
  • US FinCEN MSB License - Registered with the US Treasury Department Financial Crimes Enforcement Network, providing compliant money service business
  • EU Payment Services Directive (PSD2) Compliance - Follow EU payment service regulations to safeguard European user funds

Global Compliance Layout

Our services cover multiple jurisdictions worldwide, following local laws and regulatory requirements in different regions:

North America

Comply with the US Bank Secrecy Act (BSA), Patriot Act, and Canada FINTRAC anti-money laundering regulations

Europe

Meet EU Anti-Money Laundering Directive (AMLD5), General Data Protection Regulation (GDPR), and other regulatory requirements

Asia-Pacific

Follow guidelines from the Monetary Authority of Singapore (MAS), Hong Kong Monetary Authority (HKMA), and other regulatory bodies

Security Assurance

PCI DSS Certification

Payment Card Industry Data Security Standard certification to ensure payment data security

VISA Tokenization

Use VISA tokenization technology to protect card number information security

SSL/TLS Encryption

Full-site HTTPS encrypted transmission to prevent data leakage

Multi-Factor Authentication

Account operations use multi-factor authentication to enhance security level

Compliance Commitment

Orixa Card commits to:

  • Continuously monitor changes in laws and regulations, and adjust compliance strategies in a timely manner
  • Maintain open and transparent communication with global regulators
  • Regularly conduct compliance audits and risk assessments
  • Establish a comprehensive internal compliance training system
  • Actively cooperate with investigations and reviews by regulatory authorities

Compliance Reporting Channel

If you discover any behavior that may violate compliance requirements, please report it to us through the following channels:

Compliance Email: compliance@orixa.tech

Report Email: report@orixa.tech

We promise to keep all reported information strictly confidential and protect the legitimate rights and interests of whistleblowers.

If you have any questions, please contact our customer service team:

Service Email: service@orixa.tech

Support Email: support@orixa.tech